In case that there is a withdrawal request from the client before any usage of the full deposited amount in our products, we reserve the right to charge the account from 10% up to 30% administration fee for the remaining unused amount that it will cover the transaction and operational costs of the company. Please, see below the relevant term from our company: 14.8. Your withdrawal of 10 cedis have been rejected, the funds returned to your betboro account and you have received an internal message and SMS for this action, so you were fully informed for that.

According to the terms and conditions of our company, the deposited amount have to be used in full before a withdrawal can be requested, meaning that you deposited 30 cedis, you used the 20 cedis so you have to use the remaining 10 cedis. Hello Johnny, We have checked your account and your claim is wrong.